During this year’s election season in Mexico, propagandists leveraged a new mass-broadcasting feature on WhatsApp, called “channels,” to impersonate reputable political news outlets and pump out misleading information. Thousands of miles away, Telegram users in Hungary leveraged the app’s forwarding bot against LGBTQ+ and pro-democracy civil society organizations, portraying them as “Western-controlled” ahead of European Union elections.
Messaging platforms such as WhatsApp, Telegram, and Viber have become highly influential tools for manipulating and misleading voters around the world.
In fact, a new report, “Covert Campaigns: Safeguarding Encrypted Messaging Platforms from Voter Manipulation” examines how political propagandists have refined a digital “broadcasting toolkit.” The toolkit is a set of tactics for reaching large swaths of voters directly on their phones using narratives tailored to resonate with their specific interests and viewpoints.
What are some of the most common tactics in the “broadcasting toolkit”? How can users and messaging platforms respond to the spread of propaganda and disinformation?
Joining the show to discuss the report’s key findings are two of its authors, Mariana Olaizola Rosenblat and Inga Trauthig.
Mariana is a policy advisor on technology and law at the New York University Stern Center for Business and Human Rights. Inga is the head of research for the Propaganda Research Lab at the Center for Media Engagement at the University of Texas at Austin.